Welcome to the BendSheds FAQ page! Here you’ll find answers to some of the most common questions our customers have about our products, shipping, returns, and more.
1. What types of sheds do you offer?
We offer a variety of sheds, including garden sheds, storage sheds, and workshop sheds, available in different sizes and styles to meet a range of needs. Each shed is crafted with high-quality materials for durability and functionality.
2. Can I customize my shed?
Yes! We offer customization options so you can find the perfect shed for your specific needs. Please contact us at contactbendsheds@gmail.com or (970) 747 5880 for assistance with custom orders.
3. What is the processing and shipping time for my order?
Orders are processed within 1-2 business days. Once shipped, delivery typically takes 5-8 business days. All orders are shipped via Seafit, and shipping is free.
4. How do I track my order?
Once your order is shipped, we will provide a tracking number via email. You can use this tracking number to follow your shipment’s progress.
5. What is your return policy?
We accept returns within 30 days of receipt for items in new, unused condition. Please ensure all original packaging is included. Contact us at contactbendsheds@gmail.com to initiate a return.
6. How do I initiate a return or exchange?
To initiate a return, please email us at contactbendsheds@gmail.com or call (970) 747 5880. We will provide you with instructions on how to proceed. If you wish to exchange an item, you can return the original item and place a new order.
7. Do you offer warranty on your sheds?
Yes, we stand by the quality of our products and offer a limited warranty on our sheds. If you experience any issues with your purchase, please contact us, and we’ll be happy to help.
8. What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as digital wallets like Apple Pay and Google Pay, and PayPal. Buy Now, Pay Later options may also be available at checkout.
9. Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information, ensuring that it is processed securely.
10. How can I contact BendSheds for further assistance?
If you have any additional questions or need further assistance, please feel free to reach out to us:
- Email: contactbendsheds@gmail.com
- Phone: (970) 747 5880
- Mailing Address: Simply Home and Garden LLC, 116 W 3rd Ave Apt 204, Ellensburg, WA, 98926-3354, United States
Thank you for choosing BendSheds! We're here to help make your experience as smooth as possible.